The Center for Voter Information recently sent vote-by-mail applications to voters in Virginia, encouraging them to safely participate in democracy. We are aware that some of the mailers may have directed the return envelopes to the wrong election offices. The issue affects the following locations: Fairfax City and Fairfax County, Franklin City and Franklin County, Richmond City and Richmond County, and Roanoke City and Roanoke County.
Approximately half a million applications sent to eligible voters in Virginia included incorrect information, and we are working diligently to address the issues. Mistakes in our programming are very rare, but we take them seriously, and our methods overall are extraordinarily effective. In fact, we have worked with our partner, the Voter Participation Center, to successfully generate nearly 900,000 vote-by-mail applications across the country, and helped more than 5 million people register to vote in our history.
We know that voters are on high alert as the November election approaches, and we regret adding to any confusion. Please rest assured that we are working with local election officials in Virginia to re-direct the vote-by-mail applications to the proper locations, and will rectify any errors at our own expense.